Founding memberships now open
Membership Consultation
Business Travel Expert Concierge
Send your travel plans by message. We find the suitable options, take care of the booking process and handle the details before and during your trip.
Ongoing access through monthly or annual membership.
One conversation
What BTA takes off your desk
You tell us what the trip needs to achieve. We take on the travel work around that decision—from finding the relevant options to keeping the itinerary current when plans change.
Biz Travel Assistant is a human business-travel assistance membership for executives and authorised PAs and EAs. Members send travel requirements by message, review a concise set of relevant options, confirm what should proceed, and receive ongoing support for the agreed travel arrangements and changes.
Who it is for
Executives and their assistants use the same membership, the same thread and the same confirmation model.
Whoever sends the request, the same rules apply: options first, confirmation before booking, one current itinerary afterwards.
The service model
The work is coordinated in one conversation. You stay in control of what is approved; the assistant handles the research, arrangements and agreed changes.
Membership gives you ongoing access to a human travel assistant. Scope, fair use and support arrangements are agreed before you join, so both sides know exactly what is covered.
Write the request the way you would to a trusted colleague. Your travel assistant reads it, understands the timing, preferences and constraints, and asks only what is missing.
You receive a small set of suitable options with the total and key conditions. Nothing is purchased until you or your authorised representative confirms the choice.
After booking, your assistant coordinates confirmations, check-in support where airline rules permit, transfers and drivers subject to availability — and stays on the same thread when plans change, within your membership scope.
Within agreed scope
Flights, hotels, transfers, check-in support, changes and practical requests are brought into one conversation.
Research, recommendations and confirmed arrangements.
Ground transport coordinated subject to location and supplier availability.
Support where airline rules permit; some itineraries require the traveller to check in personally.
One thread for changes, rebooking requests and the current itinerary.
The details around the trip that still need a person to handle them.
Flights, hotels, transfers and drivers stop being separate conversations with separate companies.
The same service, during the trip
Plans change mid-trip. You message the same thread — for schedule changes, an additional transfer, another driver or other agreed requests — and your assistant responds within the support arrangements agreed in your membership scope.
No booking is completed until the traveller or an authorised representative confirms the chosen option. The initial request is never treated as authorisation to spend.
Support hours and response expectations are agreed before you join. We do not advertise availability we have not committed to in writing.
A different model
Message us, review the relevant options and confirm what you want arranged. A person remains responsible throughout.
Questions before you join
Membership scope, approval, costs and support arrangements are discussed before joining.
Biz Travel Assistant is designed to work alongside a capable PA or EA, not replace them. The question is whether travel research, booking administration and change coordination are still consuming time that could be used elsewhere. Your PA or EA retains the principal relationship, priorities, oversight and authority. BTA can take on the travel legwork: researching suitable options, comparing the practical trade-offs, completing approved bookings, coordinating connected arrangements and managing agreed changes when plans move. A good travel agent, TMC or card concierge may already cover some of this. BTA is most relevant where you want a continuing human travel relationship that works with the business context around the trip and removes meaningful administration from the traveller or assistant. If your current arrangement already does all of that exceptionally well, the consultation is the right place to determine whether BTA adds enough value to justify membership.
A person reads your request, interprets the context and prepares the options. You receive a considered recommendation, then confirm before anything is booked.
Yes. Once you or your authorised representative approves an option, BTA takes care of the booking process through the relevant Booking Partner and sends the confirmed arrangements to you. You do not need to operate a booking platform or manage the Booking Partner yourself. BTA remains your point of contact throughout.
BTA works with independent Booking Partners to fulfil travel bookings. The relevant Booking Partner and material booking conditions are identified before you become committed. Depending on the arrangement, the approved travel amount may be collected by BTA on behalf of the Booking Partner or paid through another disclosed payment route. Membership fees are separate from travel, supplier, change and cancellation costs.
Always. You receive concise options with the total and key conditions. Nothing is purchased until the traveller or an authorised representative confirms the choice.
Membership covers ongoing access to your travel assistant for standard travel requests within an approved scope: research, recommendations, booking after confirmation, trip preparation and support when plans change. It is not unlimited — fair-use and support boundaries are agreed clearly before you join, so there are no surprises on either side.
You message the same thread. Your assistant handles changes, rebooking and updated details within the agreed membership scope, and keeps one current itinerary so you are never reconstructing the trip yourself.
Biz Travel Assistant is designed to work alongside a capable PA or EA, not replace them. The question is whether travel research, booking administration and change coordination are still consuming time that could be used elsewhere. Your PA or EA retains the principal relationship, priorities, oversight and authority. BTA can take on the travel legwork: researching suitable options, comparing the practical trade-offs, completing approved bookings, coordinating connected arrangements and managing agreed changes when plans move. A good travel agent, TMC or card concierge may already cover some of this. BTA is most relevant where you want a continuing human travel relationship that works with the business context around the trip and removes meaningful administration from the traveller or assistant. If your current arrangement already does all of that exceptionally well, the consultation is the right place to determine whether BTA adds enough value to justify membership.
A person reads your request, interprets the context and prepares the options. You receive a considered recommendation, then confirm before anything is booked.
Yes. Once you or your authorised representative approves an option, BTA takes care of the booking process through the relevant Booking Partner and sends the confirmed arrangements to you. You do not need to operate a booking platform or manage the Booking Partner yourself. BTA remains your point of contact throughout.
BTA works with independent Booking Partners to fulfil travel bookings. The relevant Booking Partner and material booking conditions are identified before you become committed. Depending on the arrangement, the approved travel amount may be collected by BTA on behalf of the Booking Partner or paid through another disclosed payment route. Membership fees are separate from travel, supplier, change and cancellation costs.
Next step
Request membership, or book a 20-minute consultation if you would prefer to discuss fit first.
