Human travel assistance
Send your travel plans through WhatsApp, Telegram or Signal. We find the suitable options, make the bookings and take care of the details before and during your trip.
Ongoing access through monthly or annual membership.
No booking platform for you to operate. Simply send a message.
For executives and the PAs, EAs and chiefs of staff who support them.
Illustrative member journey
One conversation, from request to a changed trip
Illustrative conversation, itinerary and pricing. Mr Dubois and the trip details are fictional.
Scroll to follow the trip
Who it is for
Executives and their assistants use the same membership, the same thread and the same confirmation model.
Whoever sends the request, the same rules apply: options first, confirmation before booking, one current itinerary afterwards.
The service model
The work is coordinated in one conversation. You stay in control of what is approved; the assistant handles the research, arrangements and agreed changes.
Join
Membership gives you ongoing access to a human travel assistant. Scope, fair use and support arrangements are agreed before you join, so both sides know exactly what is covered.
Message
Write the request the way you would to a trusted colleague. Your travel assistant reads it, understands the timing, preferences and constraints, and asks only what is missing.
Confirm
You receive a small set of suitable options with the total and key conditions. Nothing is purchased until you or your authorised representative confirms the choice.
Travel
After booking, your assistant coordinates confirmations, check-in support where airline rules permit, transfers and drivers subject to availability — and stays on the same thread when plans change, within your membership scope.
Within agreed scope
Flights, hotels, transfers, check-in support, changes and practical requests are brought into one conversation.
Research, recommendations and confirmed arrangements.
Ground transport coordinated subject to location and supplier availability.
Support where airline rules permit; some itineraries require the traveller to check in personally.
One thread for changes, rebooking requests and the current itinerary.
The details around the trip that still need a person to handle them.
What BTA takes off your desk
You tell us what the trip needs to achieve. We take on the travel work around that decision—from finding the relevant options to keeping the itinerary current when plans change.
Searching across flights, hotels and timings
Instead of comparing each part of the journey yourself, review a concise set of options shaped around the schedule, meeting location, transfers and travel preferences.
Coordinating bookings, transfers and confirmations
Once you or your authorised representative confirms the option, BTA takes care of the agreed bookings and coordinates the connected arrangements.
Reworking the trip when plans change
If a meeting, flight or other part of the trip moves, BTA manages the agreed changes across the connected arrangements so you do not have to rebuild the journey yourself.
Repeating the same travel preferences
Preferences you choose to save can inform future recommendations and can be changed or removed when needed.
A different model
Message us, review relevant options and confirm what you want arranged. A person remains responsible for the conversation from request through agreed changes.
Questions before you join
Membership scope, approval, costs and support arrangements are discussed before joining.
Biz Travel Assistant is designed to work alongside a capable PA or EA, not replace them. The question is whether travel research, booking administration and change coordination are still consuming time that could be used elsewhere. Your PA or EA retains the principal relationship, priorities, oversight and authority. BTA can take on the travel legwork: researching suitable options, comparing the practical trade-offs, completing approved bookings, coordinating connected arrangements and managing agreed changes when plans move. A good travel agent, TMC or card concierge may already cover some of this. BTA is most relevant where you want a continuing human travel relationship that works with the business context around the trip and removes meaningful administration from the traveller or assistant. If your current arrangement already does all of that exceptionally well, the consultation is the right place to determine whether BTA adds enough value to justify membership.
A person reads your request, interprets the context and prepares the options. You receive a considered recommendation, then confirm before anything is booked.
Yes. Once you or your authorised representative confirms an option, we complete and confirm the agreed bookings and send the confirmations to you.
Always. You receive concise options with the total and key conditions. Nothing is purchased until the traveller or an authorised representative confirms the choice.
Membership covers ongoing access to your travel assistant for standard travel requests within an approved scope: research, recommendations, booking after confirmation, trip preparation and support when plans change. It is not unlimited — fair-use and support boundaries are agreed clearly before you join, so there are no surprises on either side.
You message the same thread. Your assistant handles changes, rebooking and updated details within the agreed membership scope, and keeps one current itinerary so you are never reconstructing the trip yourself.
Yes — transfers and drivers subject to location and supplier availability, and online check-in support where airline rules permit. Some airlines and itineraries require the traveller to complete check-in personally.
Consultation
A 20-minute conversation. No commitment, no live booking on the call. If membership fits, you receive scope and terms in writing before joining.